The brand collects personal information such as name, address, email ID, contact number, and occasionally demographic data like age, gender, and location when you use their websites, apps, or retail stores. This may also include purchase history, payment details, and website navigation data.
2. Use of Personal Information:
Personal information is primarily used for order fulfillment, customer service, billing, shipping, promotional offers, and enhancing the shopping experience. It may also be used for marketing and communication if you opt-in.
3. Data Protection and Confidentiality:
Brands claim to follow reasonable security practices under Indian IT laws to ensure data protection and confidentiality. Sensitive information like payment details is encrypted and stored securely.
Data may be shared with agents, alliance partners, or service providers, but not sold or rented to third parties without consent. Third parties are required to maintain confidentiality and data security.
4. Disclosure of Information:
Information may be disclosed if required by law or to protect the company’s rights, property, or safety of users.
5. Opt-Out and Access Rights:
You have the right to request access or deletion of your personal data. Some policies provide mechanisms to opt out of marketing communications or request data deletion in line with applicable laws.
6. Changes and Updates:
Privacy policies may change at any time without prior notice. Users are advised to review policies periodically.
7. Cookies and Tracking:
Websites may use cookies or tracking technologies to analyze site usage and personalize your experience.
8. Grievance Redressal:
Brands provide contact information for complaints or queries regarding data privacy.